Ordering from the European Union

The United Kingdom has left the European Union at 11pm on the 31st of December 2020 and new rules came in force, including custom declarations. Please note we do not ship to Italy.

We collected a few useful information for you to have a ballpark figure of costs before ordering from us

1. When you order from our website you will NOT pay the UKs VAT/tax at 20%, instead your purchase will be 0% VAT/tax
2. Placing an order: Please always make sure that you entered your mobile number and email address correctly. These are your contact details on which a customer officer will contact you!
3. Once you placed an order, we fill in the custom declaration form digitally, print it out and attach it to your parcel.
4. When the parcel arrives in your country, it will go through custom and you will be liable for these charges/fees:
   1. Custom clearance/handling fee (always). It depends on the total of your order and varies by countries
      
      Estimated Custom Clearance / Handling Fee
      These prices are subject to change. Please check with your national postal service.
      
      

      Country	Postal customs clearance fee (recipient pays)	Brexit surcharge (sender pays)
      Austria	€2 (<€150) €10 (>€150)	€2
      Belgium	€0 (< €22/€45 (private / comm)) €24 (<€150) €32 (>€150)	€2
      Bulgaria	€2.30 - €6.13	€2
      Croatia	€4.98 (<2kg) €6.64 (>2kg)	€2
      Cyprus	€0 - €3.50	€2
      Czech Rep	€3.93 - €7.63	€2
      Denmark	160 DKK	€2
      Estonia	€10	€2
      Finland	€0	€2
      France	€12 (< €2,300) €65 (>€2,300)	€2
      Germany	€3 low value / €15	€2
      Greece	€15 (€22 - €150) €20 - €50 (€150 - >€1000)	€2
      Hungary	€31.20 (commercial) €9.84 (private)	€2
      Ireland	€10	€2

      
      

      Country	Postal customs clearance fee (recipient pays)	Brexit surcharge (sender pays)
      Italy	€7.5 (<€1000) €15 (>€1000)	€2
      Latvia	1% of value, min €2.50	€2
      Lithuania	€8.69 (<€1000) €11.89 (>€1000)	€2
      Lux	€15	€2
      Malta	€5 - €18	€0
      Netherlands	€13	€2
      Norway	158NOK / 341NOK	€0
      Poland	17.90 PLN	€2
      Portugal	TBC	€2
      Romania	8.00 RON	€0
      Slovakia	€3.60 - €4.50	€2
      Slovenia	€5 - €13	€2
      Spain	€19.03 / €29.98	€2
      Sweden	€7.24 (<€144) €12.06 (>€144)	€2
      Switzerland	€20	€2

      
      
      
   2. Your national VAT/tax (always). It varies by countries
      
      EU VAT / Tax
      These rates are subject to change.
      
      

      Member States	Code	Standard Rate %
      Austria	AT	20
      Belgium	BE	21
      Bulgaria	BG	20
      Croatia	HR	25
      Cyprus	CY	19
      Czech Republic	CZ	21
      Denmark	DK	25
      Estonia	EE	20
      Finland	FI	24
      France	FR	20
      Germany	DE	19
      Greece	EL	24
      Hungary	HU	27
      Italy	IT	22
      Ireland	IE	23

      
      

      Member States	Code	Standard Rate %
      Ireland	IE	23
      Latvia	LV	21
      Lithuania	LT	21
      Luxembourg	LU	17
      Malta	MT	18
      Netherlands	NL	21
      Poland	PL	23
      Portugal	PT	23
      Romania	RO	19
      Slovenia	SI	22
      Slovakia	SK	20
      Spain	ES	21
      Sweden	SE	25

   3. Custom duty over 150 euros (approximately  130 GBP) , depending on the products you ordered
      
      At the moment we have no information on how quick your parcel gets through custom.
5. You will pay...
   1. Custom clearance + VAT/tax if your order is under 150 euros (approximately  130 GBP)
   2. Custom clearance + VAT/tax + custom duty  if your order is more than150 euros (approximately  130 GBP)